Coronavirus Update

Book in Confidence with Unforgettable Croatia


Welcome to Unforgettable Croatia, we are the largest luxury travel company to Company and a division of the Unforgettable Travel Company. With offices in Split, London, New York and Melbourne, we organise luxury holidays, private tailor-made trips and small ship cruises to Croatia for clients from around the world.

We are part of a multi-award winning travel group with a strong DNA for highly personalized service. We are a fully licensed and bonded tour operator which means that all clients that travel with us are fully financially protected by both the Association of Bonded Tour Operators Trust (ABTOT) and the Civil Aviation Authority (ATOL).

Book knowing you are 100% financially protected

We appreciate that there was uncertainty regarding the ever changing travel situation, when the pandemic commenced in March 2020. Fortunately we have experienced a very successful 2021 season and we are extremely positive as we prepare for 2022 and beyond. Unforgettable Croatia are the largest luxury tour operator to Croatia and our very experienced team are on hand to design you the perfect trip with award winning support at all times to assist you from the minute you book, until you return. You can book with confidence, knowing that your trip to 100% financially protected and we will always be as flexible as possible.  Below we have outlined some of the steps that we believe will give you the complete reassurance and peace of mind to book today.

  • Waterfall landscape of Plitvice Lakes Croatia.

    100% Financial Protection

    Unforgettable Croatia are a fully bonded tour operator and member of the Association of Bonded Tour Operators Trust (ABTOT). All clients that book trips with us, no matter their country of origin are financially protected by ABTOT. Further details of ABTOT can be read here and our membership number is 5381.

    Each year we are required to pass a financial fitness test and pay a sizeable bond to protect the monies guests pay us for their trips.

    We also hold an Air Travel Oganisers License (ATOL 7583) which issued by the Civil Aviation Authority.

  • Dubrovnik

    Flexible cancellations & deferments

    We  appreciate that in today’s world, our guests may need to modify their trips or make changes to their itineraries.  Due to the implications of Covid-19, we have adjusted our cancellation policies accordingly.

    Should there be a ban on travel to Croatia from the United Kingdom within 30 days of your departure date, we will allow a deferment of the booking to a future date with no extra administration fees or to request a full refund.  If your trip falls into a higher season, we will simply charge you the fare difference which is levied by the suppliers on your booking.

    If Croatia bans travellers from the United Kingdom within 30 days of your departure, we will allow you to defer to a future date subject to seasonal price differences or request a full refund.

    Should you wish to cancel outright for any reason, we will apply a low cancellation fee. The remaining amount will be refunded to the card you paid us with. Please refer to our Flex-Booking Conditions which apply to new bookings from 1st November 2020.

  • Hvar town

    No Credit Card Fees

    Trip deposits can be paid by credit card or bank transfer and we do not charge any fees for credit card payments.

  • Unforgettable Team

    The Croatia Destination Experts

    As a company we live and breathe Croatia and we are proud to have a very enviable black book of contacts. We have excellent relationships with our hotel partners many of which we regard as friends and who genuinely take extra care of our clients because of this. Creating unique experiences is at the heart of what we love to do. We work very closely with our hand-picked local guides to come up with those private trips which become unforgettable memories.

  • Croatia cabin

    Setting the Standards in Guest Safety

    We are proud to operate our own fleet of the newest luxury balcony ships in Croatia. Unlike many of our competitors who simply book cabins on other cruise companies vessels, we are able to maintain stringent safety and hygiene procedures on our vessels. While efforts to contain the coronavirus continue to evolve, Unforgettable Croatia is taking proactive steps to raise the bar when it comes to hygiene and service on board our ships. Please read our safety policies here.

  • Blue World Institute

    We Care

    Unforgettable Croatia are donating 10% of our annual profits until 2023 to supporting marine research and conservation in Croatia. Unforgettable Croatia work closely with the Blue World Institute, a non-profit dolphin and turtle research and conservation centre in Losinj. Our donations to the BWI are going to developing a new marine research centre in Losinj and funding additional volunteering projects aimed at studying dolphins and turtles in the Adriatic.

  • Ship building in Croatia

    Supporting Local Communities

    The ships we operate on are all locally built in Croatia, at ships yards not far from Split. Unforgettable Croatia supports local captains with investment into the ships to help them get started. Therefore we have a very strong bond with our local captains and their families. The captain, crew on our vessels and our fantastic ground staff, are all Croatian. Unlike big ocean liners, whose proceeds go to corporate firms and hedge funds, the revenue generated from our ships is invested into the local community.

    All of our small ship cruises include hand-picked excursions which have been tried, tested and perfected by our team. We aim to introduce our guests to small family-run vineyards, traditional family-run restaurants and local producers who all have a wonderful story to tell and truly value the experience of interacting with our guests.

Flex-Booking Conditions

For more information about our Flexible Booking Conditions we are offering for all new bookings from 1st November 2020, please read our Flex-Booking Conditions.

Take a look at our bestselling trips...

  • 7 Night Signature Split to Dubrovnik Cruise

    Set sail from Split to Dubrovnik on a Adults Only cruise aboard a new vessel with private balconies
    • 7 nights
    • Price From: £1,495
    • Board: Breakfast & Lunch
  • 10 Night Split to Dubrovnik Cruise & Stay Deluxe Package

    Explore the delightful Split area with a 2-night hotel stay and then cruise along the stunning Dalmatian...
    • 10 nights
    • Price From: £1,795
    • Board: Breakfast & Lunch
  • Split and Brac Island Twin Centre Holiday

    Discover the beautiful Adriatic with this superb 7 night luxury Split and Brac twin centre holiday....
    • 7, 10, 14 nights
    • Price From: £1,295
    • Board: B&B