Several reasons to book with Unforgettable Croatia
Welcome to Unforgettable Croatia, we are the largest luxury tour operator to Croatia. With offices in San Francisco, London and Split we welcome guests from around the world to Croatia on our small ship cruises and private custom trips. We offer multi-award winning service which extends from our friendly Croatia travel experts to our local ground staff and friendly on board crew.
The Covid-19 Situation in Croatia
Thanks to excellent medical facilities and very stringent lock down measures, Croatia has emerged as one of the least impacted countries in Europe. With less than 2,500 total infections and under 120 total deaths since the pandemic started in March, the country has now successfully re-opened its borders.
The Croatian Government has announced that guests booked on cruises and sailing holidays from June are allowed to enter the country. This is on the basis they provide a booking confirmation for their trip on arrival at border control. There are no further quarantine measures in place for arrivals into Croatia.
Book knowing you are 100% financially protected
We understand that the uncertainty regarding the ever changing situation with Covid-19 and how this could be making you nervous about committing to your trip to Croatia. Unforgettable Croatia are the largest luxury tour operator to Croatia and our very experienced team are on hand to design you the perfect trip with award winning support. You can book in confidence with us knowing that your trip to 100% financially protected and if you need to change your plans, you can do with us. Below we have outlined some of the steps we hope will give you the confidence and peace of mind to book.
100% Financial Protection
Unforgettable Croatia are a fully bonded tour operator and member of the Association of Bonded Tour Operators Trust (ABTOT). All clients that book trips with us, no matter their country of origin are financially protected by ABTOT. Further details of ABTOT can be read here and our membership number is 5381.
Each year we are required to pass a financial fitness test and pay a sizeable bond to protect the monies guests pay us for their trips.
We also hold an Air Travel Oganisers License (ATOL 7583) which issued by the Civil Aviation Authority.
10% Cancellation Fee, No Change Fees
In light of the Covid-19 situation, we appreciate that our guests may need to modify their trips or make changes to their itineraries. Should you wish to re-schedule your trip to another date, our travel experts will gladly assist and we do not charge any administration fees to amend our clients itineraries. If your trip falls into a higher season, we will simply charge you the fare difference which is levied by the hotel or airlines on your booking.
Should you not feel comfortable to travel next year and wish to cancel, we will apply a 10% cancellation fee for all new bookings. The remaining amount will be refunded to the card you paid us with. Please refer to our booking conditions here.
Low Deposit & No Credit Card Fees
We have reduced our trip deposits to give our guests the peace of mind in booking with less risk. Our travel experts will advise you of the deposit amount during the quote stage.
Trip deposits can be paid by credit card or bank transfer and we do not charge any fees for card payments.
The Croatia Destination Experts
As a company we live and breathe Croatia and we are proud to have a very enviable black book of contacts. We have excellent relationships with our hotel partners many of which we regard as friends and who genuinely take extra care of our clients because of this. Creating unique experiences is at the heart of what we love to do. We work very closely with our hand-picked local guides to come up with those private trips which become unforgettable memories.
Setting the Standards in Guest Safety
We are proud to operate our own fleet of the newest luxury balcony ships in Croatia. Unlike many of our competitors who simply book cabins on other cruise companies vessels, we are able to maintain stringent safety and hygiene procedures on our vessels. While efforts to contain the coronavirus continue to evolve, Unforgettable Croatia is taking proactive steps to raise the bar when it comes to hygiene and service on board our ships. Please read our safety policies here.
24/7 Concierge Service with a Smile
Unforgettable Croatia enjoys a reputation for service in Croatia which is second to none. We’ve built our reputation on going the extra mile and our 99% positive client feedback is testament to that. We offer a 24/7 concierge service and we also provide our guests with our exclusive Privilege Card to use during their trip. We have offices in Croatia and have an experienced team on the ground in both Split and Dubrovnik, to handle even the most intricate of request.
Unforgettable Croatia are donating 10% of our annual profits until 2022 to supporting marine research and conservation in Croatia. Unforgettable Croatia work closely with the Blue World Institute, a non-profit dolphin and turtle research and conservation centre in Losinj. Our donations to the BWI are going to developing a new marine research centre in Losinj and funding additional volunteering projects aimed at studying dolphins and turtles in the Adriatic.
Supporting Local Communities
The ships we operate on are all locally built in Croatia, at ships yards not far from Split. Unforgettable Croatia supports local captains with investment into the ships to help them get started. Therefore we have a very strong bond with our local captains and their families. The captain, crew on our vessels and our fantastic ground staff, are all Croatian. Unlike big ocean liners, whose proceeds go to corporate firms and hedge funds, the revenue generated from our ships is invested into the local community.
All of our small ship cruises include hand-picked excursions which have been tried, tested and perfected by our team. We aim to introduce our guests to small family-run vineyards, traditional family-run restaurants and local producers who all have a wonderful story to tell and truly value the experience of interacting with our guests.
Take a look at our bestselling trips...
7 Night Signature Split to Dubrovnik CruiseA luxurious cruise on a brand new SIGNATURE ship from Split to Dubrovnik, enjoying stops in Sibenik...
- 7 nights
- Price From: £1,795
- Board: Breakfast & Lunch
10 Night Split to Dubrovnik Cruise & Stay Deluxe PackageExplore the delightful Split area with a 2-night hotel stay and then cruise along the stunning Dalmatian...
- 10 nights
- Price From: £1,795
- Board: Breakfast & Lunch
Split and Brac Island Twin Centre HolidayDiscover the beautiful Adriatic with this superb 7 night luxury Split and Brac twin centre holiday....
- 7, 10, 14 nights
- Price From: £895
- Board: B&B
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