Coronavirus Update

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Cookies come in all shapes and sizes and are easy to understand once you know what they do. Some cookies are essential for websites to work and others remember things about you to give you a better and more enjoyable experience online.

They are small files which are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer.


Strictly necessary cookies:

These cookies are necessary for the website to function and cannot be switched off. They keep you logged in, and keep both you and the site secure.


Performance cookies:

‘Performance’ cookies collect information about how you use the Unforgettable Croatia website, such as which pages you visit and if you experience any errors. Performance cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how the Unforgettable Croatia website works, understand what interests you and measure how effective our advertising is.


We use this data to:


  • Analyse how our website is used, visitor demographics and reach (including your location details) 
  • Monitor the effectiveness of our online and offline advertising (we don’t use this information to target adverts to you when you visit other websites) 
  • Help us improve the website by measuring any errors that occur 
  • Test different designs of our website.


ProviderPurposeCookiePrivacy URL
GoogleGoogle Analytics evaluates your activity on our website and tracks information, including the domain from which you access our site, type of browser, operating system, URLs you visited and from where and when you visited._utma, _utmb, _utmc, _utmz, _ga, _gat and _gid 
Google Tag ManagerGoogle Tag Manager is used to inject the correct performance and targeting cookies onto the website based on specific conditions 
HotjarA tool used by Unforgettable Travel Company to track your journey through our website and ensure it is as effortless as possible_hjid, _hjFirstSeen _hjIncludedInPageviewSample, _hjAbsoluteSessionInProgress 


Functional cookies:

These cookies allow the website to perform optimally; without these, the website may fail to display or function correctly. Some of these technologies also allow us to provide personal experiences. Opting out of these cookies will prevent you from seeing content that’s been uniquely tailored to you.


We use this data to:

  • Remember your preferences, such as departure date, destination or the number of passengers travelling on your trip 
  • Remember if we’ve already asked you if you want to fill in a survey



ProviderPurposeCookiePrivacy URL


Targeting cookies:

These cookies help us to understand your interests and present you with relevant content on other websites. Disabling these cookies will block you from seeing any personalised offers.


We us this data to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites 
  • Measure the effectiveness of online marketing campaigns so we can bring you the most relevant holiday offers possible and limit the number of times an ad is shown to you



ProviderPurposeCookiePrivacy URL
FacebookRetargeting Tags are used to measure the effectiveness of online marketing campaigns so we can provide relevant and tailored offers to our customers based on their previous search history.datr, lu, fr 
Doubleclick (Google)Floodlight Tags are used to measure the effectiveness of online marketing campaigns,provide a mechanism to serve partner tags, and allow ads to be served with more relevant messaging based on pages you visit on this siteChannel ID, id 
GoogleDNS Tags are used to measure the effectiveness of online marketing campaigns through the identification of organic search click visitorsChannel ID, NID, PREF   


Social media

We offer a share page widget on all of our web pages for Facebook, Instagram and Twitter. This allows you to easily share holidays or travel related information that you are interested in with your friends, family and social networks.

These sites may set a cookie when you are logged into their services. Unforgettable Travel Company has no control or liability over these cookies set, so you should check with the relevant third party’s cookie policy for more information.


How to control and delete cookies

If you would like to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. The Help function within your browser will give you instructions on how to do this. Alternatively, visit which will give you useful information on how to restrict cookies and delete cookies. For information on how to delete or restrict cookies on your mobile phone refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of our website.