Christy, our sales rep in San Francisco was a wealth of knowledge and took care to suggest itinerary options and boats that were appropriate for us (ie: not a party boat full of 20-somethings!).
Communications from the home office were great and kept us informed as our trip date grew closer. The itinerary package arrived unexpected extras like a puzzle book and cards for some nice free gift items redeemable for several of our stops.
The ship itself was brand new this year and very comfortable. We were happy to have a lower level cabin–it was very quiet and surprisingly spacious. The crew was excellent all around.
Best of all was Vieko, our tour guide. He was lots of fun, knowledgable and really to our overall enjoyment of the trip. I’d welcome the chance to travel with him again.